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Privacy Policy

This page explains our approach to privacy on our website and how it affects you.

In short, the following applies to our website:

* We collect anonymous usage statistics about your visit, like which of our pages you viewed.
* Some third parties like Facebook and Twitter may know you visited this website, if you use their services. We can't control them but we don't believe this knowledge poses any threat to you.
* If you share personally identifiable information with us we take great care to keep it safe and we'll never share it with others without your express permission.
* We never share your data with third parties except to help us deliver our own services.

These are just the key points. If you need details, keep reading.

Website Compliance

We regularly review the solutionsaddles.com website for GDPR compliance and make updates as appropriate. The website uses the HTTPS protocol and is in addition otherwise currently compliant.

Web Analytics

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as which browser you are using and the size of your screen. All of that information is anonymous - we so don't know who you are; just that somebody visited our site.

Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of 26 months.

You can learn more about Google Analytics or opt out if you wish.

Social media embeds

We include certain social media widgets on our website, like YouTube videos and Facebook feeds. To do so we embed code that they provide and we do not control ourselves. To function, their widgets generally know if you're logged in; for example Facebook uses this to say "x of your friends like this".

We do not have any access to that information, nor can we control how those networks use it.

Emails

If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.

We use MailChimp to manage our marketing lists and send bulk email. Therefore, some personal information may be shared with them for marketing purposes. You can read their privacy policy on their website.

Online shop

If you make an account or order something from our shop we will record specific personal information about you, such as your name and email address.

We also log account and transaction history or accounting purposes, and to monitor our business activities.

Our online shop is provided and managed by our webmaster, Web Smart Media.

Online payments - Stripe

We use Stripe to process payments. By using a third party payment processor such as Stripe we avoid ever coming into contact with your sensitive payment information. When you provide payment details on our website they are sent to Stripe directly for processing. Less sensitive information, such as your name, email address, and address will be shared with us in order to processes your purchase.

You can learn more about Stripe and their approach to privacy.

Cookies

A cookie is simply a technology for remembering something about you, in the form of small pieces of data that we store in your web browser. Every time you visit our website our cookies are sent to us, letting us recognise you as the same person that had visited previously.

This helps us provide features that require remembering who you are, and provides us with data we can look at to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

If you wish to block cookies you can do this in your browser settings; you can learn more about cookies and how to block them here.

Things you can do

You have legal control over your personal data, and so you may at any time:

  • get a copy of any personal data we hold about you
  • have any incorrect, inaccurate or incomplete data corrected
  • ask that personal data be erased when it's no longer needed
  • ask that your data is not used for marketing purposes

If you need to do so then please get in touch with us using the details below.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to smart@solutionsaddles.com or by post to The Old Barns, Firbeck House, Steetley, Worksop, Derbyshire, S80 3DZ.

© Solution Saddles | Privacy Policy | Web Smart Media